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Privacy Policy

This Privacy Policy governs the manner in which Xtalic (“we”, “our” or “us”) collects, uses, maintains and discloses information collected from users (each, a “User”) in the course of our business, including through our websites that link to this Notice (such as (“Site”), all of our products and services, and other means such as our and our partners’ events, sales and marketing activities.

Personal identification information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, phone, address, email address, or other information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information: We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Information from third parties: We may collect personal identification information from third party sources, including public databases and websites, resellers and distributors, joint marketing or business partners, and social media platforms. As an example, from time to time, we may share information from or with business partners with whom we operate co-branded events, services and marketing campaigns or joint offerings.

Web browser cookies: Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more detailed information, please see our cookie policy.

How we use collected information: Xtalic may collect and use User’s personal information for the following purposes:

  • To improve our site, products or services: We may use feedback you provide to improve our marketing website, products and services.
  • To communicate with you: We may use your email address to respond to requests or inquiries, to provide service and support, or to inform of any security alerts and administrative or billing messages. We may also use your email address to promote product announcements, events, company news or educational materials.

How we protect your information: We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information: We do not sell, trade, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. With permission we may share your information with third parties when we operate co-branded events, services and marketing campaigns or joint offerings.

Changes to this privacy policy: Xtalic has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms: By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Your Rights: If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

You may exercise the rights available to you under applicable data protection laws. If you wish to exercise any of these rights, please contact us following the instructions in the “Contacting us” section below.

Contacting us: If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:


260 Cedar Hill Street,
Marlborough, MA 01752

Phone: 508-485-9730
Fax: 508-485-9735